Returns & Exchanges

We want you to love your gorjana jewelry, but if you are not completely satisfied, we accept returns and exchanges on unworn items within 30 days of purchase. Items must be in their original packaging to be eligible for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Jewelry

  Securely place your unworn items in their original jewelry pouches and box to ensure safe transit.

• 4.
  Ship It Back

  Drop off your package at any authorized carrier location and wait for your refund to be processed within 7-10 business days.